Responsible Gaming

Introduction

Gambling should always be viewed as a form of entertainment, not a way to earn money or solve financial difficulties. While the thrill of a win can be exciting, it is important to remember that the odds are always in favour of the house. Only gamble with money you can afford to lose, and never chase losses. If you feel that gambling is no longer fun or is causing stress, please take a step back and consider seeking support.

Age Verification

In Australia, the legal gambling age is 18 years or older. It is illegal for anyone under this age to gamble online or in person. We strongly encourage all users to verify their age and identity when using any online casino service. Underage gambling is a serious offence, and we urge parents and guardians to monitor internet use and use parental controls where necessary.

Warning Signs of Problem Gambling

Problem gambling can develop gradually and affect many areas of a person’s life. If you recognise any of the following warning signs in yourself or someone you care about, it may be time to seek help:

• Chasing losses – continuing to gamble to try and win back money you have lost.
• Gambling with money intended for bills, rent, or essential living expenses.
• Hiding gambling activity from family or friends, or lying about how much time and money is spent.
• Feeling irritable, anxious, or restless when trying to cut down or stop gambling.
• Borrowing money, selling possessions, or taking out loans to fund gambling.
• Neglecting work, study, or family responsibilities due to gambling.
• Gambling to escape from stress, depression, or other problems.
• Thinking about gambling constantly or planning the next gambling session.

Self-Help Tools

Many reputable online casinos offer practical tools to help you stay in control of your gambling. We encourage you to use these features whenever they are available:

• Deposit limits – set a maximum amount you can deposit daily, weekly, or monthly.
• Loss limits – cap the amount of money you are willing to lose over a set period.
• Reality checks – receive pop-up reminders showing how long you have been playing and your net spend.
• Self-exclusion – temporarily or permanently block yourself from accessing gambling sites or apps. In Australia, you can also self-exclude from all licensed online gambling providers via BetStop – the National Self-Exclusion Register.

Support Organizations

If you or someone you know is struggling with gambling, free and confidential help is available. Below are trusted support services for Australia and other regions:

• Australia: Gambling Help Online – 24/7 free counselling and support. Call 1800 858 858.
• UK: GamCare – advice and support for anyone affected by problem gambling. Also visit GamStop for free self-exclusion from UK gambling sites.
• Canada: Responsible Gambling Council (RGC) – promoting safer gambling and providing resources.
• United States: National Council on Problem Gambling (NCPG) – call or text 1-800-GAMBLER.
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – information and help for gambling addiction.
• Other regions: Please contact your national or local problem gambling helpline. Many countries offer free and confidential support services.

Call to Action

If you recognise any warning signs in yourself or someone you love, please do not wait. Gambling problems can escalate quickly, but help is available and recovery is possible. Reach out to Gambling Help Online today – speak with a trained counsellor 24/7, free of charge. Your wellbeing matters, and taking that first step can make all the difference.